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Payment Policy

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Payment Policy

At ISTFX, we ensure secure and transparent payment processes for deposits, withdrawals, and trading transactions. This Payment Policy outlines the accepted payment methods, processing times, fees, and important terms regarding fund transfers.

Accepted Payment Methods

We accept the following payment options:

  • Bank Transfers (Domestic & International)
  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • Cryptocurrency Payments (Bitcoin, Ethereum, etc.)
  • E-Wallets (Skrill, Neteller, etc.)

Some payment methods may not be available in certain regions due to regulatory restrictions.

Deposits

  • Deposits must be made from an account registered in your name. Third-party deposits are not allowed.
  • Minimum and maximum deposit limits apply, depending on your account type.
  • Processing times vary by payment method:
    • Bank Transfers: 1-5 business days
    • Credit/Debit Cards: Instant to 24 hours
    • Cryptocurrency: After network confirmation
    • E-Wallets: Instant to 24 hours
  • ISTFX does not charge fees for deposits, but your bank or payment provider may apply additional charges.

Withdrawals

  • Withdrawals must be made using the same method as the deposit whenever possible.
  • The account holder’s identity must be verified before processing withdrawals.
  • Withdrawal processing times:
    • Bank Transfers: 2-7 business days
    • Credit/Debit Cards: 1-5 business days
    • Cryptocurrency: Within 24 hours after approval
    • E-Wallets: Within 24 hours after approval
  • Withdrawal requests are subject to review and may require additional verification.
  • ISTFX does not charge withdrawal fees, but third-party transaction fees may apply.

Transaction Limits

  • Minimum and maximum deposit/withdrawal amounts may vary based on your account level and selected payment method.
  • Large transactions may require additional security verification or bank authorization.

Refund & Chargeback Policy

  • Deposits are non-refundable once credited to your trading account.
  • If a deposit was made in error, contact support immediately for review.
  • Unauthorized chargebacks may result in account suspension or termination.

Currency & Exchange Rates

  • All transactions are processed in the base currency of your ISTFX trading account.
  • If you deposit in a different currency, conversion fees may apply based on real-time exchange rates.

Security & Compliance

  • ISTFX follows strict anti-money laundering (AML) and Know Your Customer (KYC) regulations.
  • We may request additional documentation before processing transactions to comply with financial regulations.
  • Transactions from sanctioned countries or high-risk regions may be restricted.

Policy Updates

ISTFX reserves the right to update this policy at any time. Changes will be posted on our website, and significant updates may be communicated via email.